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Paige McNamara-Pittler

San Francisco, CA
(415) 845-5441
pmcnamarapittler@gmail.com
LinkedIn

ABOUT

Creative and strategic UX Designer with a proven track record of transforming customer experiences through innovative design, robust research, and data-driven solutions. With a background at JP Morgan Chase in Affluent and Mass Affluent credit card UX, I excel in delivering high-quality, user-centered products that meet complex business needs.

EXPERIENCE

JP Morgan Chase & Co, Product Designer

2022 - 2025

  • Spearheaded UX enhancements for the Chase Sapphire Reserve®, achieving a 15% increase in digital engagement and a 20% improvement in customer satisfaction scores.
  • Designed and launched the Credit Card Welcome Experience, projected to attract ~300,000 new users monthly, driving increased user satisfaction and mobile wallet adoption.
  • Championed the Chase Freedom Rise® initiative, enabling 150,000+ users to build credit, with 30% progressing to premium products.

Itron, Lead UX Designer

December 2021 – April 2022

  • Designed an internal risk-calculating application that improved task efficiency by 30% and reduced error rates by 15% through streamlined user flows and micro-interactions.

GATC Health & Naturals, Design Consultant

Fall 2016 – Summer 2019

  • Developed site maps, user flows, and prototypes, leading to a 40% increase in user retention and a 25% reduction in bounce rate.

EDUCATION

USC – Iovine and Young Academy
M.S. Arts, Technology, Business
Minor Applied Analytics
GPA: 4.00
Class of 2026

Washington State University
B.A. Digital Technology and Culture
Minor Computer Science
GPA: 3.70
Class of 2021

SKILLS

Design: Visual Design, Front-End Development, Motion Graphics, Video

User Experience: Prototyping, Wireframing, User Research, Usability Testing, Design Thinking

Tools: Adobe Creative Suite, Figma, Blender, Python, JavaScript (Vue.js), HTML/CSS, SQL, PHP, MongoDB, Microsoft Suite, Notion, React, Swift, Jira

AWARDS

  • Sacred Heart Cathedral Preparatory – Awarded to the top graduating student in the Art & Design department for exceptional creativity and contribution. (2018)
  • National Honors Society – Washington State University (2021)
  • Design Excellence Award – Recognized by JP Morgan for outstanding UX contributions to the Chase Sapphire and Freedom Rise projects (2024)
  • Certified Professional in Accessibility Core Competencies (CPACC) – IAAP (2024)

LANGUAGES

English (Native), Spanish, Greek (Proficient)